ResumeATS.com | ATS Resume Writing

Refund Policy

Overview

At resumeats.com, we strive to provide high-quality resume, cover letter, and career writing services that meet your expectations. If you are not satisfied with the final deliverables, we offer revisions to ensure your satisfaction. However, if after the revisions you are still not satisfied, you may request a refund under the terms outlined below.

Eligibility for Refunds

We offer refunds under the following conditions:

  • You must request a refund within 7 days of receiving the final service delivery.
  • The request should include clear feedback on why the service did not meet expectations.
  • At least one revision attempt must have been made before requesting a refund.
  • Refunds are not available for completed and approved services.

Refund Process

To request a refund, please email us at support@resumeats.com with the following details:

  • Your full name and order details.
  • Specific reasons for the refund request.
  • Any supporting documentation or feedback.

Once we review your request, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within a few business days to your original payment method.

Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

  • Check your bank account or payment method again.
  • Contact your credit card provider, as processing time may vary.
  • Contact your bank, as there may be additional processing time before the refund is reflected.
  • If you have done all of the above and still have not received your refund, please contact us at support@resumeats.com.

Non-Refundable Services

Certain services are non-refundable, including:

  • Services that have been fully delivered and approved by the client.
  • Urgent or expedited orders where work has already been initiated.
  • Custom career coaching or consultation sessions that have already taken place.

Need Help?

If you have any questions regarding our refund policy, feel free to contact us at support@resumeats.com.